There are a few things we can keep in mind while using the embosser, which in return will provide us with higher-quality characters and ensure you will not have issues with the feed of your tape.
Keep the following in mind when using the label maker:
Letters appear where you want spaces – You are probably squeezing the embossing handle too hard.
Letters overlap – The tape is slipping. This can happen when dirt or grease gets on the rollers. Clean the rollers by using a soft cloth and alcohol, while turning the tape advance knob back and forth several times.
Avoid turning the embossing wheel at the same time you are squeezing the embossing handle. This can damage the character wheel.
When punching a cable tie slot, make sure the label is well inserted and abutted against the end of the slot. If the label is not inserted to the end, a label jam may occur.
It is recommended to regularly remove the label waste from the waste exit at the bottom of the machine.
You can choose to punch one or two holes in non-adhesive labels so that the labels can be attached using screws, nails, rivets, and metal or plastic wires or ties. You can also punch a cable tie slot in one or both ends of the label.
To punch a hole
Insert one end of the cut label into the hole punch slot (L).
Lift the cutting handle (I) to the vertical position to punch a hole.
To punch a cable tie slot
Insert one end of the cut label into the cable tie slot (K) with the letters facing down. The letters must face down to ensure the bridge of the slot is on the same side of the label as the characters. Make sure to allow enough room for the tie-buckle before and/or after the letters. A cable tie slot positioned on top of the characters or a punched hole may cause the tape to jam.
Lift the cutting handle (I) to the vertical position to punch the slot.
This article will guide you on how to troubleshoot your embosser. The most common cause for an issue with the printer is a tape rest stuck in the device or the trigger not activating and feeding the tape properly.
If your embosser does not feed, prints blank or dots or does not cut the tape, please follow the steps below.
Remove the tape from the device.
Check if there is any tape stuck in the device.
If yes, remove it. You can use tweezers or a small paper clip to assist with clearing the jam.
Check that the two discs align properly. On the discs, at the level of the cutting blade, you will find two arrows or a wide plastic block. These should be on top of each other. (OMEGA and XPress only)
If not, please align the two discs correctly. Holding the top wheel of the device, turn the bottom wheel until the center of the cutter in the top aligns to the wide plastic block of the bottom wheel. There should be a click sound when the wheels are aligned correctly.
Press the print mechanism 3 times, without tape inserted.